New Emergency Department Unveiled in Burlington

January 25, 2017


Lahey Hospital & Medical Center enhances emergency services for Burlington and surrounding communities with the most advanced trauma center in the region 

Burlington, MA (January 25, 2017)Lahey Hospital & Medical Center (LHMC)  today opens a new Emergency Department designed to expand clinical service capabilities and bring patients and their families greater privacy and convenience during treatment. This Emergency Department will be able to accommodate 50,000 patients per year, a considerable increase from the current space designed in 1980 to accommodate fewer than 20,000 patients yearly. Currently, LHMC’s emergency department treats approximately 40,000 patients per year, a high percentage of whom require highly complex care or have trauma-related injuries. 

LHMC, a renowned teaching hospital, operates the only Level II trauma center between Boston and Manchester, New Hampshire, providing time-sensitive, critical care for hundreds of thousands of people across its service area. Level II trauma centers provide 24-hour immediate care from general surgeons, and various specialty departments, such as orthopedic surgery, cardiology, neurosurgery, anesthesiology, emergency medicine, radiology and critical care. 

“For 36 years, the Lahey emergency medicine team has been saving lives and taking care of millions from Massachusetts and Southern New Hampshire,” said Governor Charlie Baker. “With the opening of the new Emergency Department and Level II Trauma Center, Lahey is poised to continue its role as one of the Commonwealth’s leaders in providing excellent care and service for a number of years to come.”

The 41,000-square-foot facility represents a 228 percent increase in size from the previous Emergency Department, which opened in 1980, and is a direct response to the growth of the business and residential communities in Burlington and surrounding towns. It fills a much-needed gap for exceptional emergency care north of Boston. However, this increased capacity does not fully capture the impact that LHMC’s new Emergency Department will have on its service area.

“The Lahey Hospital & Medical Center Emergency Department is particularly indispensable given the hospital’s location directly-adjacent to the heavily-traveled Interstates 95 and Interstate 93, as well as Route 3,” said Howard Grant, JD, MD President and CEO, Lahey Health. “As one of only three Level II trauma centers in Massachusetts, this new emergency department will bring greater access to tertiary and trauma care to residents north of Boston and enable critically ill patients to receive the care they need closer to home.”

Additionally, the new Emergency Department complements and will further the excellent clinical care performed by LHMC. The department boasts a triage/fast track area, allowing patients with minor illnesses and injuries to be seen more quickly, decreasing wait times, while improving the patient experience. 

“Visiting an emergency room can be incredibly stressful for patients and their families,” said Joanne Conroy, MD, CEO, Lahey Hospital & Medical Center. “In order to combat that issue we made holistic improvements to the entire experience. The new Emergency Department was thoughtfully designed to increase patient privacy, enhance communication between patients and clinicians and expedite treatment for patients.”

Improvements to the LHMC Emergency Department include:

  • 36 private exam/treatment and observations rooms, with space for family members to stay with patients (a 64 percent increase from the previous Emergency Department)
  • Two additional trauma bays, bringing the total to four (with passageways between the rooms to allow trauma physicians to work on multiple trauma cases simultaneously when necessary)
  • An imaging suite with CT scan and radiology capabilities
  • Three private behavioral health exam rooms
  • Enhanced infection – and contamination – prevention areas
  • Free and convenient parking for patients and their families

“The new Emergency Department will enhance our ability to care for all our patients, including specially designed areas to accommodate the unique needs of patients with behavioral health and substance abuse diagnoses,” said Malcolm Creighton, MD, Division Chair of Hospital Based Services and Emergency Medicine at Lahey Hospital & Medical Center. “Our new Emergency Department facilities incorporate the best features of leading emergency departments across the country and we are pleased with the new level of quality service and care we will be able to offer.”   

About Lahey Health

The Comprehensive Breast Health Center and the Lahey Health Cancer Institute are part of the Lahey Health network of hospitals and clinics.  Dr. Meyer is a Behavioral Oncologist with LHCI and is a licensed clinical psychologist.

Lahey Health is what's next in health care, providing a full continuum of integrated health services close to where you live or work. It is comprised of nationally recognized, award-winning hospitals—including an academic hospital and medical center, and community hospitals—primary care providers, specialist physicians, behavioral health services, post-acute programs such as home health services, skilled nursing and rehabilitation facilities, and senior care resources located throughout northeastern Massachusetts and southern New Hampshire. 

Lahey Health offers nearly 1,400 locally based physicians providing clinical excellence and an exceptional patient experience in adult and pediatric primary care and every medical specialty, including kidney and liver transplantation; cancer, cardiovascular and orthopedic medical and surgical care; local emergency and trauma care; urological surgery; chronic disease prevention and health management; and pediatric emergency, newborn and inpatient care provided in collaboration with Boston Children's Hospital physicians. 

Lahey Health includes Lahey Hospital & Medical Center—a teaching hospital of Tufts University School of Medicine—and Lahey Clinic physician group with practices in Burlington, Peabody and other locations throughout northeastern Massachusetts and southern New Hampshire; Beverly Hospital; Addison Gilbert Hospital in Gloucester, Mass.; Winchester Hospital; Lahey Health Senior Care and Lahey Health Behavioral Services as well as more than 30 primary care physician practices and multiple outpatient and satellite specialty care facilities. 

Together, we are making innovative, integrated healthcare more personal and more accessible. For more information, visit and its member websites Lahey Hospital & Medical CenterBeverly Hospital, and Lahey Health Behavioral Services.




Dan Marra
Lahey Health Media Relations